Privacy policy
Last updated 20 September 2026. This page explains what we collect, why, and what you can ask us to do about it. It is written to be read, not to be survived.
Who we are
Resultant Digital is a UK-based digital marketing agency and the controller of the personal data described here. You can reach us at hello@resultantdigital.com or on +44 7349 829701 for anything on this page, including a request to delete your data.
What we collect
When you use the enquiry form: your name, email address, website, the service you selected and anything you write in the message box. We use it to answer you and to prepare the audit you asked for.
When you email, call or message us: the contents of that conversation and the contact details you used.
When you simply visit: our host records standard server log data, including IP address, browser and the pages requested, to keep the site up and secure. If you allow analytics, we also receive aggregated usage data such as pages viewed and rough location at city level.
We do not collect special category data, we do not use the site to profile you, and we do not buy contact lists.
Why we are allowed to
For enquiries and the work that follows, our basis is the steps taken at your request before entering a contract, and then the contract itself. For security logging and for understanding how the site is used at an aggregate level, our basis is legitimate interests. For analytics cookies, our basis is your consent, which is why nothing loads until you choose Allow.
Who else sees it
Our web host, our email provider and, where you have allowed it, our analytics provider. Each of them processes data on our instructions. We do not sell personal data and we do not share it with advertisers.
How long we keep it
Enquiries that do not become work are deleted within 24 months. Client records are kept for the length of the engagement and then for six years, which is how long UK tax and contract rules expect us to be able to produce them. Server logs roll off within 30 days.
Your rights
Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, object to or restrict what we do with it, and ask for it in a portable format. Email us and we will act within one month. If we get it wrong, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
Only one non-essential cookie category exists on this site: analytics, and it stays off until you allow it. The detail is on the cookies page.
Changes
If this policy changes we update the date at the top. Material changes will be flagged on the page for a month.